Code of Conduct

General Principles

Osborne Richardson will observe the highest principles of ethics, equity, integrity, professional conduct and fair practice in dealing with others.

Ethical conduct is not simply compliance with legal requirements but extends to honesty, respect for and equitable treatment of others, integrity and social responsibility. It is conduct that holds up to disclosure and to public scrutiny. Osborne Richardson will act towards, candidates, contractors, clients and others at all times in good faith.

Principle 1 - Respect for Laws

a. Osborne Richardson will comply with all relevant legislation, statutory and non-statutory requirements and official guidance and any future amendments to such requirements during the course of providing our services to others.

Principle 2 - Respect for Honesty and Transparency

a) Osborne Richardson will act honestly in all dealings with work seekers, clients, and others.

b) In the course of representing a work seeker or client, Osborne Richardson shall not knowingly make a false or inaccurate statement, fail to disclose a material fact, or make a representation as to future matters without having reasonable grounds for making it.

c) Osborne Richardson will adhere to principles of truth in advertising and will only advertise positions, through any medium, for which they have permission to do so.

d) All fees, charges and services provided will be explicitly and fully disclosed to clients prior to the acceptance of an assignment, or projects, or prior to any work being undertaken for a client.

e) Osborne Richardson will document all key stages of their processes in line with relevant legislation and good practice guidance.

Principle 3 - Respect for Work Relationships

a) Osborne Richardson will not undertake actions that may unfairly or unlawfully jeopardise a candidates or contractors employment.

b) Osborne Richardson will not undertake actions that may unfairly or unlawfully interfere in work relationships established by others.

c) Osborne Richardson will not attempt unfairly or unlawfully to prevent a candidate or contractor from seeking work from other sources.

d) Osborne Richardson will in their dealings with all other Businesses and Agencies treat them with respect and aim to work in a fair and open competitive environment.

Principle 4 - Respect for Diversity

a) Osborne Richardson will adhere to the spirit of all applicable human rights, employment laws and regulations and will treat candidates, contractor, clients and others without prejudice or unjustified discrimination. Osborne Richardson will not act on an instruction from a client that is discriminatory and should, wherever possible, provide guidance to clients in respect of good diversity practice.

b) Osborne Richardson will treat all candidates, contractors and clients with dignity and respect and aim to provide equity of employment opportunities based on objective business related criteria.

c) Osborne Richardson has established working practices that safeguard against unlawful or unethical discrimination in the operation of their business.

Principle 5 - Respect for Safety

a) Osborne Richardson will act diligently in assessing and will not knowingly put at risk candidates, clients or others.

b) Osborne Richardson will inform work seekers whenever they have reason to believe that an engagement may cause a risk to health and safety.

Principle 6 - Respect for Professional Knowledge

a) Osborne Richardson will work diligently to develop and maintain a satisfactory level of relevant and current professional knowledge.

b) Osborne Richardson will ensure that their staff are adequately trained and skilled to undertake their responsibilities in their roles.

Principle 7 - Respect for Certainty of Engagement

a) Osborne Richardson will supply candidates and contractors with full details of the work, conditions of contract, nature of the work to be undertaken, rates of pay, method and frequency of payment, and pay arrangements in accordance with requirements of current legislation.

b) Osborne Richardson will ensure that any variation to the engagement can only occur with prior notification and agreement of the contractor.

Principle 8 - Respect for Prompt and Accurate Payment

a) Osborne Richardson will pay promptly and accurately any payments and benefits due in accordance with any agreed terms and legal requirements.

b) Osborne Richardson will not take on assignments that could result in their inability to pay temporary/contract workers.

Principle 9 - Respect for Confidentiality and Privacy

a) Osborne Richardson will observe the highest principles of integrity, professionalism, equity and fair practice to maintain the confidentiality and privacy of candidate and client information and should respect the confidentiality of records in accordance with the law and good business practice.

b) Osborne Richardson will ensure that permission has been obtained and documented before disclosing, displaying, submitting or seeking confidential or personal information.